Payment Information

Last updated: October 2026

At Jensen Cards, we aim to provide a secure and convenient checkout experience. This page explains the payment methods, payment processing, and other information relating to payments made through our website.

1. Accepted Payment Methods

The payment methods available to you will be displayed during checkout.

Depending on availability, these may include:

• Visa

• Mastercard

• American Express

• Debit cards

• Other payment methods displayed at checkout

Available payment methods may vary depending on your location, order, device, or other factors.

Only payment methods displayed as available at checkout can be used to complete your purchase.

2. Payment Processing

Payments are processed through secure third-party payment service providers.

When you select a payment method, you may be redirected to or interact with the relevant payment provider to securely complete the transaction.

Jensen Cards does not intentionally store complete payment card numbers or card security codes on its own systems.

3. When Payment Is Taken

Payment is generally authorised and/or charged when you complete your order through the checkout process.

An order will generally only be processed for fulfilment after the required payment has been successfully authorised or received.

If a payment fails or cannot be authorised, the order may not be completed.

4. Payment Security

We use secure checkout technology and appropriate security measures to help protect payment and personal information.

Payment information may be encrypted and securely transmitted to the relevant payment service provider.

Customers should ensure that they use a secure internet connection and keep their account and payment credentials confidential.

5. Currency

Unless otherwise stated at checkout, prices displayed on the Jensen Cards website are in Australian dollars (AUD).

The final amount payable, including any applicable shipping charges or other charges, will be displayed before you complete your purchase.

If your bank or payment provider uses a different currency, your financial institution may apply its own currency conversion rate or fees.

6. Payment Verification and Fraud Prevention

For security and fraud-prevention purposes, we or our payment providers may conduct checks on transactions.

In certain circumstances, additional information or verification may be required before an order can be processed.

We reserve the right to cancel or decline an order where a payment cannot be successfully verified or where there are reasonable grounds to suspect fraudulent or unauthorised activity, subject to applicable law.

7. Payment Errors

If you believe you have been charged incorrectly, please contact us as soon as possible.

Please provide:

• Your name

• Order number

• Date of the transaction

• Relevant payment or transaction information

We will investigate the matter and work with the relevant payment provider where necessary.

8. Refunds

Where a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may depend on your payment provider or financial institution.

For further information, please see our Returns & Refunds Policy.

9. Pre-Orders

Payment terms for pre-order products will be displayed on the relevant product page or during checkout.

Pre-order availability and release dates may change depending on manufacturer or supplier circumstances.

Please review our Pre-Order Policy before purchasing a pre-order product.

10. Pricing and Checkout

The price displayed for a product may not include shipping charges unless explicitly stated.

Any applicable shipping charges and other charges will be displayed before you complete your purchase.

We aim to ensure that all prices and product information displayed on our website are accurate.

If an obvious pricing or listing error occurs, we may contact you before fulfilling the order to confirm how you wish to proceed, subject to applicable law.

11. Contact Us

If you have questions regarding payments, checkout, or a transaction, please contact us:

Jensen Cards
Operated by HASTINGS DEERING (AUSTRALIA) LIMITED

ACN: 054 094 647
ABN: 49 054 094 647
Registered in: Queensland, Australia

Email: support@jensencards.shop
Phone: +61 1300 967 104
Website: jensencards.shop